PRIVACY & TERMS OF SERVICE

Privacy
We respect and protect your privacy online. We do not sell or rent your information to third parties unless explicitly specified; however, the personal information we do collect is saved by Brooklyn Braised in order to fulfill your order. In order to confirm your order, we send you emails for confirmation and in special cases may need to contact you via phone or mail if we have additional questions regarding your order. Our website may contain links to other sites that are out of our control. Please review these sites’ separated policies regarding privacy for your convenience.

Disclaimer And Liability Waiver
It’s important to put your Brooklyn Braised meals in the refrigerator when you receive them. By purchasing the Brooklyn Braised organic meal delivery program, you agree to properly and promptly refrigerate all meals until you plan to eat them.  Since all of our food is fresh (and preservative-free, chemical-free, etc.), it will go bad if not properly stored. You are advised to heat and eat all food by the use by date noted on the nutrition labels. Food is safest when heated to appropriate temperatures.

If you are not home during your given delivery window to personally receive your order, our team will leave your bag according to your delivery instructions or in the safest available spot. Brooklyn Braised is not responsible for replacing products once delivered, in the event that you are not home and the delivery is taken.

By using our website, you acknowledge that you have read and agree to our Terms & Conditions and Privacy Policy.

Thank you for being part the Brooklyn Braised family.

Terms & Conditions
General
Welcome to the website ("Site") of Brooklyn Braised, Inc. (“we”, “us”, “our” or “Brooklyn Braised”). Please review the following terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms (the "Agreement"). If you do not want to be bound by these terms and conditions, you should immediately stop using our Site. We may from time to time change the terms that govern your use of our Site. Such will be effective immediately upon notice, which may be posted as a modified agreement on the Site or sent out via email. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed.

Cancellations & Refunds
Refunds will not be issued for delays that are the result of factors outside Brooklyn Braised’s control, including but not limited to weather and traffic. If for any reason we have to cancel your delivery, you will be notified by email, and the number of meals canceled will be automatically added to the end of your program. If this does not suit your schedule, please let us know and we will do our best to find a better arrangement.

We appreciate your business.

Delivery Logistics For Brooklyn Addresses
Current Delivery Area
We currently deliver to Bedford-Stuyvesant, Boerum Hill, Brooklyn Heights, Brooklyn Navy Yard, Brower Park, Bushwick, Carroll Gardens, Clinton Hill, Cobble Hill, Columbia Heights, Crown Heights, Ditmas Park, Downtown Brooklyn, DUMBO, East Flatbush, Flatbush, Fort Greene, Gowanus, Greenpoint, Greenwood, Park Slope, Prospect Heights, Prospect Lefferts Gardens, Prospect Park, Prospect Park South, Red Hook, Stuyvesant Heights, Vinegar Hill, Weeksville, Williamsburg and Windsor Terrace in Brooklyn.

We ask that you leave detailed delivery instructions in the question box in your cart, e.g.:

  • Where should we leave your Brooklyn Braised bag?
  • Are we delivering to a residential or commercial building?
  • Should we leave your meals at your doorstep, hang on your doorknob, or leave with your doorman?

Delivery Schedule
Brooklyn Braised delivers two days a week: Mondays and Wednesdays

Delivery Disclaimer
Brooklyn Braised is not responsible for failed deliveries due to incorrect or incomplete addresses. All Brooklyn Braised meals are to be kept refrigerated until consumed and freshness cannot be not guaranteed past the 5th day upon receipt. It is the client’s responsibility to maintain freshness once received. We will do our best to deliver your meals to you in accordance with your specifications.

Once the delivery has been made based on your specifications, we are no longer responsible for any damage or delay on part of other persons, circumstances, or for the security of its contents. If you think the contents have been tampered with, please let us know as soon as possible so we can find a more suitable arrangement for the next delivery.

Program And Delivery Modifications
Because everything is specially made to order, we require at least 5 days notice prior to your scheduled delivery time for any changes to be made to an ongoing program. This includes but is not limited to paused delivery, delivery address changes, allergy changes, and delivery window changes.  

Weather & Traffic Allowances
Our amazing delivery team does its best to package and deliver your food to you on time so you may enjoy it at its freshest. However, delays due to weather, traffic and other factors that are outside of their control may happen. We cannot guarantee delivery within your selected time slot. As soon as we receive notice that a delay may occur,  we will reach out to you to provide you the opportunity reroute to a different address to ensure you receive your meals.

In instances of inclement weather, we hold the right to cancel our deliveries in order to avoid putting our delivery teams at risk. In such a case, we will notify you as early as possible and your program will be automatically extended by the number of days cancelled. If this does not suit your schedule, please let us know and we will do our best to find a better arrangement.
 

Disclaimer
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK AND THAT BROOKLYN BRAISED SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE AND OUR SERVICES.

Site Contents
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are protected by copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed to Brooklyn Braised LLC collectively, its subsidiaries and/or affiliates. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Brooklyn Braised. Brooklyn Braised may prosecute infringement to the full extent permitted under applicable law.

 The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

User Comments, Feedback, Postcards And Other Submissions
All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Brooklyn Braised on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Brooklyn Braised’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Brooklyn Braised of all rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Brooklyn Braised will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Brooklyn Braised is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain, in the sole opinion of Brooklyn Braised or its representatives, libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that Brooklyn Braised may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Brooklyn Braised may use your information for marketing and promotional purposes.

Brooklyn Braised Communications To You
You agree that Brooklyn Braised may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any Brooklyn Braised products or services, or for such other purpose(s) as Brooklyn Braised deems appropriate. You have the option to opt-out of marketing communications.

Product Information
Most Brooklyn Braised products and services displayed at the Site are available only via online request in the United States while supplies last. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

Images
Meals and meal programs are subject to change without notice.

Links To Other Web Sites And Services
To the extent that this Site contains links to outside services and resources, the availability and content of which Brooklyn Braised does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource. Brooklyn Braised is not responsible and shall not be held liable for the use of any such content.

Inaccuracy Disclaimer
From time to time there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Termination
This Agreement is effective unless and until terminated by either you or Brooklyn Braised. Brooklyn Braised may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Brooklyn Braised's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Brooklyn Braised, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.